PP | LeatherStrap | SGW714

At our store, we understand the importance of customer satisfaction. That's why we have a comprehensive Return & Exchange Policy in place to ensure that our customers have a hassle-free shopping experience.

1. 7-Day Return Policy: We offer a 7-day return policy on all our products. If for any reason you are not completely satisfied with your purchase, you can return it within 7 days of receiving it for a full refund or exchange. Please note that the item must be in its original condition and packaging.

2. Easy Return Process: To initiate a return, simply contact our customer support team. They will guide you through the process.

4. Fast Refunds: Once we receive the returned item, our team will inspect it to ensure that it meets our return policy criteria. If everything is in order, we will process your refund within 5-7 business days. Please note that it may take additional time for the refund to reflect in your account, depending on your payment method.

5. Exchange Option: If you would like to exchange your item for a different size, color, or model, please let our customer support team know. They will assist you in finding the right replacement and guide you through the exchange process.

6. Exceptions: While we strive to provide a hassle-free return experience, there are a few exceptions to our policy. Personalized or customized items, as well as items marked as sale, cannot be returned or exchanged unless they are defective or damaged upon arrival.

7. Warranty: In addition to our return policy, all our products come with a year-long warranty. If you encounter any issues with your purchase within the warranty period, please contact our customer support team for assistance.

8. Order Inspection Policy
(Before Payment)

To ensure complete transparency and customer satisfaction, we offer the option to check your parcel before making payment to the rider.

Please note the following conditions:

1. Customers are advised to open and inspect the parcel in front of the delivery rider at the time of delivery.
2. If the rider does not allow inspection, or the customer forgets to check on the spot, the customer must record a clear unboxing video at the time of opening the parcel without any cuts or edits.
3. If the parcel is opened after the rider leaves and without a video recording, Stellar Gizmo Store will not be held responsible for any claims regarding wrong, missing, or damaged items.

At our store, we value our customers and want to ensure that they are completely satisfied with their purchases. Our Return & Exchange Policy is designed to provide peace of mind and make the shopping experience as convenient as possible. If you have any questions or need further assistance, please don't hesitate to reach out to our customer support team.